Some examples and use cases from the internet:

Some examples and use cases from the internet:

• Dec 8, 2015 ... Go to support history, click on a ticket for a problem you submitted to LinkedIn support. Click on the UPDATE or REOPEN a ticket button.
• This can help ensure that you do not open a duplicate ticket for a problem that has already been reported. The seven steps for creating a ticket from a mobile ...
• Feb 23, 2016 ... I have registered a support ticket for a problem with using Bitdefender (Total Security) 2016. My problem is a known issue: Bitdefender prevents ...
• Just create one ticket for a problem. Just because you don't get an immediate response, doesn't mean you have to submit another help ticket.

• Oct 15, 2015 ... BMC Remedy with Smart IT is integrated with BMC Remedy Problem Management to to provide a comprehensive framework for creating and ...
• Apr 28, 2015 ... You can already elevate one ticket to a Problem ticket (eg server down) & then join other individual related incidents to it (eg can't log in) as ...
• Apr 28, 2015 ... When I was very new, I attached an Incident ticket to a Problem erroneously, and it led to an extended support engagement. I believe this is a ...
• Opening system problems and adding a service ticket to a problem directly from the Problems page. For more information, see Monitoring system problems.